In the sea of online bookies and casinos innovation is almost nowhere to be found. Most of the newly-spawned bookies just recycle the design and offer of others. The result? A boring experience. Some bookies, however, are trying to stay ahead of the rest in one way or another. Take Rizk for example – the popular casino launched a sportsbook only recently bent on delivering the best possible experience for punters.
Rizk is one of the newer bookies on the market. With a cool mobile-optimized design, a solid selection of sports, and a ton of promotions, the bookie is doing its best to attract punters and rise up the ranks.
Rizk’s sports offer is pretty solid for a newcomer. Like most online bookies, Rizk is focused on football which is to be expected. That doesn’t diminish the site’s sports offer in any way. You can still bet on over 30 sports, e-sports included. There’s no horse racing, though, which is a bit unexpected.
A click on any of the matches you’re planning to bet on will take you to a menu where you can list the most popular markets or choose specific ones. The options are amazing – apart from fixed bets such as 1×2, Both Teams to Score and the similar, you have Asian handicaps, intervals, and many other exciting markets.
And, that’s just for football matches. Open up tennis or boxing and you’ll find yourself immersed in a world of markets to bet in. Click on your preferred bet and the clip will pop up from the bottom. You can adjust your bet size or choose from the most common and popular bet sizes. You can bet on singles, combo, and system bets, with the slip instantly calculating the return.
Rizk allows placing live bets on a variety of matches. Sadly, there’s no live streaming, which is a feature we hope seeing added soon. The odds are competitive – not industry-leading, but enticing enough for all punters to place a bet.
Rizk is part of MT SecureTrade Ltd., a large brand that owns many online casinos. MT SecureTrade Ltd. is located in Malta and owns a Malta Gaming Authority and UK Gambling Commission licenses. Due to the fact that they are the biggest gambling regulatory bodies in the world, Rizk is a safe and reliable business.
In terms of payments, you can deposit and withdraw money at Rizk using Visa, MasterCard, Neteller, Skrill, and bank transfer. There’s no PayPal, giropay, EntroPay or any other web wallets which is unfortunate. If it hopes to grow as a bookie, Rizk needs to add several other payment methods which should help it go up top.
The good news is that the processing times are instant for deposits and withdrawals made via e-wallets. Rizk won’t charge you any fees (your bank might do it), and there are limits on your deposits and withdrawals.
You can deposit between €10 and €5,000 per transaction or withdraw between €20 and €5,000. For bank transfers, the maximum withdrawal bar has been raised to €50,000. As expected, withdrawals via bank transfer, debit or credit cards can take 1-3 business days.
Contacting risk for any kind of assistance can be made via e-mail or the more convenient live chat option. They’re both available 24/7 which is good, but there’s no phone number to contact the customer support team which is bad news.
Additionally, Rizk isn’t active on social media networks. Many big providers nowadays are using Facebook, Twitter or Instagram as a marketing and customer support channel, making Rizk’s decision rather strange.
Adding a phone number in the customer service department and being more active on social media networks would definitely improve the user experience at Rizk.
We have no doubts that Rizk is one of the best new online bookies on the market. The excellent theme and sports markets offer and the 24/7 customer care shows that the bookie puts the player first. However, there are some annoying quirks such as no telephone number for customer support and no live streaming which may disappoint many punters.
Hopefully, the team behind Rizk sorts these problems soon enough, which will put Rizk where it belongs – among the best online bookies on the market right now.
- A large number of sports and sports markets
- Easy to navigate theme
- Instant withdrawals
- No customer support phone number
- No live streaming
- No social media presence